D.3.5 Send the package to Omni Systems
Attach the .zip file you created in §D.3.4 Package the problem to the e-mail message you wrote in §D.3.3 Document the problem, and send it to:
Generally you will receive a response within one business day; sometimes within an hour. If you have not heard from Omni Systems after one business day, send another e-mail message (without attachments) to inquire.
Do not send unzipped FrameMaker files to Omni Systems.
Do not send files larger than 1 MB.
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