Struggling to get configuration to behave with evaluation version

I've installed MIF2Go (downloaded last week) into a fresh FrameMaker 11 installation. I have a book with about a dozen chapters, and I'm trying to use MIF2Go to generate decent quality XHTML output. It appears based on the documentation that it is capable of doing what we want, but I'm struggling to get it to react to the configuration settings I've set. For example, in _m2xhtml.ini, I have:

[BookFileUsage]
cover_DevGuide=No
preface_Open=No

In spite of this, these two chapter files are still processed. I also have:

[Trails]
MakeTrail=Yes
SplitTrail=Yes

... but no trails are produced.

I can see in the log file that _m2xhtml.ini is being processed, but it appears that all (or nearly all) of the settings I placed into it are being ignored. I've tried setting LogInfo to '9' and LogDebug to '9', but they too are being ignored, and the log file just shows that each chapter file is being processed, and the INI-file chain that is parsed for settings.

I know I must be missing something obvious, but I can't figure out what it might be. Any clues?

Install problem?

It's hard to tell what might be wrong without a test case, but here are a few questions.

1. Did you ever have Mif2Go installed before? Leftover DLLs from a previous version can cause such problems.

2. Did you put the new m2rbook.dll and m2gframe.dll in your frame\fminit\Plugins dir, **not** frame\plugins?

3. Are your files local or on a network? Do any names or paths contain spaces?

4. What is the name of the log file produced? Are there two with slightly different names?

See if you can reproduce the problem with a new book with two one-page chapters. If so, send us the .mif, the .inis, and all outputs including the log in one .zip, and we'll see if we can reproduce it here.

HTH!

I have reproduced the problem

I have reproduced the problem with a new book containing only 2 chapters, but I can't seem to find a way to send it to you. Under 'support' there is no option to create a support ticket, probably because I'm using the evaluation version.

Install problem?

Have a look at the User's Guide, Appendix D, in particular par. D.3.5, "Send the package to Omni Systems".

We don't actually use the support ticket system Drupal provides; it has some problems.

And we do support demo users, no problem.

1. This is a brand new

1. This is a brand new installation; this Windows system has never had MIF2Go (or FrameMaker) installed before.

2. Confirmed that the DLLs are in C:\Program Files (x86)\Adobe\AdobeFrameMaker11\fminit\plugins.

3. All files are on a single local disk drive. The directory where the book is located did have spaces in its name, so I've changed that and re-run the export, but it does not appear to have changed the result.

4. The log file is _m2g_log.txt.

I'll see what I can do to reproduce it.